Aftersales board pack
A monthly written pack for dealer principals and aftersales directors: service bay occupancy, sold versus clocked labour, recall completion, and parts attached to job cards.
Full scope and rates basisReporting work
Packs, occupancy notes, and campaign ledgers — written from your job cards.
Each engagement is a piece of reporting work you can commission, not a catalogue of modules. The flagship is the monthly aftersales board pack; the others exist when a workshop is not yet ready for a standing date.
Service bay occupancy review
Two days on the workshop floor matching booked hours to physical bays, idle slots, valet overflow, and courtesy-car parking that quietly steals productive space.
Full scope and rates basis
Warranty and customer-pay briefing
A briefing that separates manufacturer warranty, goodwill, internal, and true customer-pay labour so aftersales meetings stop arguing about a single blended hour rate.
Full scope and rates basis
Recall and campaign ledger
A standing ledger of open manufacturer campaigns against vehicles already in the aftersales database, so advisors can see unfinished work before the next service visit is booked.
Full scope and rates basis
Independent garage throughput study
A shorter study for independent garages that run without a full dealer management system: how many jobs actually leave the bays, where waiting on parts stalls the day, and how MOT bookings crowd the diary.
Full scope and rates basis