Reporting work
Service bay occupancy review
Two days on the workshop floor matching booked hours to physical bays, idle slots, valet overflow, and courtesy-car parking that quietly steals productive space.
Two days on site
Who it is for
Workshops that feel full yet miss labour budgets, or that have added bays without checking how advisors actually load the diary.
What you receive
A site note describing which hours were truly available, which were lost to waiting on parts, and which diary slots were never physically possible.
Scope
Observation of one workshop over two consecutive working days, plus a read of the diary and clocking for those days.
Included
- Arrival before first clock-on
- Bay-by-bay notes on occupancy, waiting time, and work that spilled into the yard
- A closing conversation with the service manager before we leave
- A written occupancy note within ten working days
Not included
- Ongoing monthly packs
- Staff interviews without the service manager present
- Rearranging the diary while we are on site
Who prepares it
Callum Reid leads the floor days; Helen Marsh writes the occupancy note.
How the work runs
- Confirm access, PPE, and which areas are off-limits to visitors.
- Spend two days matching the diary to what happens in each bay.
- Issue the occupancy note and, if you wish, a short call to discuss whether a board pack would be useful afterwards.
Time
Two working days on site, plus writing time.
Where
Your workshop in the United Kingdom.
What we need from you
A visitor induction slot, a printed diary for the two days, and a named host on the service desk.
Limits we will not hide
We will not photograph registration plates or customer paperwork. MOT lanes with examiner rules may limit how long we can stand in a bay.
Fees
£2,400 for one workshop, including the written note. Travel beyond 150 miles from Treales is quoted separately.
Propose two candidate weeks on the contact form under Service bay occupancy review.